Types of Reference Service in Library

Different types of reference service: The goals of Library’s reference service are to connect library users with the best available library and information resources for their research needs, and to achieve the connection between the library and users in most effective manner.
According to it’s nature , reference service may be categorized as two different types,
 i. Ready reference service;
ii. Long-range reference service.
Figure: Types of reference service
  1. Ready Reference Service: Ready reference service is reference service finished in a very short time- in a moment if possible. The concepts of ready reference service is based on duration of time. Most ready reference questions are solved in a few minutes, while some take a longer time but seldom more than half-an hour. In case of ready reference service, the reference staff is able to answer the inquiry in a very short duration of of time, may be at immediately. Different reference books are used in ready reference service, such as Encyclopaedia, Dictionaries, Yearbooks, Directories, Biographical dictionaries, Geographical dictionaries, etc.
  2. Long-range Reference Service: Long-range reference service in not capable to be rendered immediately. Few long range reference questions take less than half an hour, while some take a whole day and even weeks. In long range reference service, the search of information starts with ready reference services of information and is continued into ordinary books, reports, periodicals, etc. In case, information is not located in the library, then search may be continued into resources of other libraries even carried out to libraries in other parts of the world.